Well done. Every time I had something wrong, I'd call and ask them for new food and had it back, is this not standard policy across the uk?

Also, If it was something missing, I've often heard the guys "We will give it to you next time you order" and I'd insist I wanted it now and I've never had anyone refuse it.

Although, this reminds me my second favourite restaurant in Cambridge, which I don't include the name for the following reason: After missing a ton of requests over the period of 1year and half (it was every second delivery - I'd order 3+ times per week) had something missing from the order. One time, I called them and during my order I explicitly asked them for "fresh onion bhajis" and if that wasn't possible that I wouldn't want to order them this time.  The guy on the phone said "no problem, they are fresh" , the owner came in to deliver the order. As he was about to leave (I paid by card) I ask him to wait a minute to check everything. The first thing I do is to check the onion bhajis consistency from the outside of the bag and they were dry and crispy, so I told him "I explicitly asked for fresh onion bhajis" to which he replied "I'm sorry, we can't bring you fresh onion bhajis". That same night, about 5mins later, I notice one of the rices was plain. I call them again to ask for the pilau rice delivery ASAP and he told me "Hey, I'll bring you the rice, but this is the last time you order from us."

Granted I'd always be with a bit of a bad humour every time I ordered food and got something wrong and call them incompetents over the phone, but in fairness, they preferred to lose the customer rather than fix the underlying problem of paying attention to every delivery. Just to re-iterate: they'd miss every second delivery, I shit you not. The reason why I kept using them was because I didn't know better. My company had a curry club, every thursday and we would order from them. Their food was upper standard price st, but the flavours were very good and they were a close enough takeaway.

N.B: In hindsight, I recognize I wasn't right in getting all vocal

I was wondering if you would use seasoned oil to make your ginger and garlic puree mix or if there is any reason not to do so :-)

Take-away only.
At the southern end of the Milton Road
01223 313233 / 319999
http://renus.co.uk/

Flavour-wise, this is not the best takeaway in Cambridge, but they are BY FAR the most reliable one in my opinion. The prices are quite acceptable, the quantities are the BEST in Cambridge. Their naans are simply huge. The staff is super friendly. The owner is incredibly friendly and he never missed anything in an order and would always offer extras. Occasionally he would play the trick of "I lost your visa number, could you spell it again" after 20 mins from placing the order to justify the fact that he was going to be starting the food only then (probably too busy or short-staffed). I also find him it to be the freshest take-away, but one downside was that different curries tasted all almost very similar, though you can ask for bazillion of chilies and they will hear you (sometimes too well.) -- this is could very easily be the best takeaway in Cambridge

Even a good food analysis will not give you proper proportions and can have trouble differentiating between different type of chili or even cassia/cinnamon.

Not to mention the DNA of animals in touch with these spices/veggies.

Seeing as this book is out of stock, could you please post the recipe for the base sauce?